Amazon Chime Partners with Slack

Amazon Chime Meetings App for Slack 

Many of us have been working from home recently, and chats/video calls are becoming a part of our everyday ‘normal’ work life. Amazon Chime have partnered with Slack to bring cloud solutions for efficient and agile workplace management solutions resources within the Slack platform. As part of the partnership between Amazon Chime and Slack,Amazon will enable Slack with its global Cloud infrastructure that will help to support agile deployment needs and boost Slack’s adoption. This would enhance Slack’s data portability across various countries and regions, while complying with data governance guidelines in all of those different regions and countries. Slack will also move it’s Slack calls capabilities over to Amazon Chime, as this will enable Chime users to connect all video and voice calling over to Amazon communication services, which provide services that allow users to meet, chat, and place business calls. Stewart Butterfield, CEO and co-founder of Slack has said “The future of enterprise software will be driven by the combination of cloud services and workstream collaboration tools.” Together Slack and Amazon Chime will be able to achieve the increased  scale in order to meet demand and deliver enterprise-grade offerings to all their combined customers. By integrating Amazon Chimes services with Slack’s channel-based messaging platform, they are able to help businesses, individuals and teams seamlessly and easily manage their cloud infrastructure projects and launch cloud-based services without ever leaving Slack. 

With the change within how we worked during lockdown, the importance of high quality communication platforms and the increase in people wanting more flexibility now that we are heading back to ‘normal’. This partnership will be very beneficial to many parties. 

Work From Home Communication

As we start to shift back to working in our normal work environments. There has been a shift, and more of us are wanting to work from home and many businesses are offering more flexibility. And unless you have been in a cave for the past few months, you might have already come across some of these platforms – Zoom, Google Meet, Microsoft Teams and Skype. All of these different platforms offer different pros and cons.

Zoom 

Currently Zoom is the top communication service. during the pandemic. Zoom became a household name overnight, driven by it’s record 169% growth year-over-year over the past quarter. It offers lag-free video, crisp audio, and instant sharing are some of the attributes of this reliable video conferencing tool. 

Pros:

  • Collaboration tools
  • Free account available
  • Connects to conferencing equipment
  • Works with all operating systems including Linux
  • Host up to 500 people

Cons:

  • Call-in access costs extra
  • Must disable popup blockers to use

Google Meet

Google Meet comes free with your G Suite subscription for unlimited video conferencing or free to everyone for meetings up to 60 minutes long. This program is pretty basic but has all the collaboration tools you’ll need to conduct productive meetings. 

Pros: 

  • Share screen
  • Send files through chat
  • Free for everyone to use
  • No additional fee for call-in participants
  • Additional tools with G Suite subscription

Cons: 

  • Messier dashboard compared to other platforms
  • Can host fewer participants
  • Clunky and unreliable for Mac users

Microsoft Teams

Microsoft Teams lets you host audio, video, and web conferences with anyone inside or outside your organization. Teams of 10 or 10,000 can meet in one place, no matter how many places they’re in. You can easily share files, participate in one-to-one and group chats, and more, all with enterprise-grade security. 

Pros:

  • Integration of all tools in a single place
  • No additional cost for Microsoft 365 users
  • Useful chat additions
  • Seamless files search, backup, and collaboration
  • Helpful bots

Cons:

  • Lack of notifications
  • Unnecessary consumption of storage
  • Too many similar tools

Skype and Skype for Businesses

Skype that you use at home is great for smaller businesses of up to 20 employees. It is free to use, unless you want to buy credit to make calls to landlines and mobiles. And Skype also developed Skype for Businesses which lets you add up to 250 people to online meetings, provides enterprise-grade security, allows you to manage employee accounts, and is integrated into your Office apps. But Microsoft Teams is replacing Skype for Business. Currently Skype is the least used platform out of all the above. 

 

So will the partnership of Amazon Chime and Slack exceed all of these other platform options? Amazon Chime was launched in 2017 as part of the Amazon Web Services (AWS) and offers capabilities like audio calling, video calling, and screen sharing.

Users get the ability to schedule a meeting, get personalised links for meetings, join meetings with Alexa, recording, and more. The service also offers business calling features like voicemail, switching between multiple devices, transforming calls into meetings, and more. And with the collaboration with Slack will all of the new capabilities exceed what all the other platforms are offering. 

 

All of these platforms offer simple ways for businesses, individuals and teams to communicate and collaborate in the digital environment. However, while Google Meet provides a more streamlined solution for people familiar with G Suite, Amazon has the ability to provide something more in-depth. Amazon Chime can be adapted and enhanced according to your standards, providing you with everything you need to access inbound and outbound calling alongside video chat, file and screen sharing, and many other features. Google Meet can combine with Chat to offer a broader range of collaboration options, but the same depth of features isn’t available. And with Zoom’s current recognition will anyone be able to bet that?

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